Big spaces mean added challenges when it comes to transferring non-urgent patients between facilities and communities in the vast North East LHIN region. Right now, almost all non-urgent inter-facility transfers in the region are provided through Emergency Medical Services (EMS). However, since the transport of non-urgent patients is usually between hospitals, or between hospitals and nursing homes, it generally doesn’t need to tie up EMS urgent care. A new transportation model is being explored. The NE LHIN has funded three transportation pilot projects that are now in progress. Each pilot involves a different model of patient transportation service. The review is to lead to a new business model for non-urgent patient transfer that is timely, safe and cost-effective. The review is expected to be completed later this year.